With over 30 years of experience in hospitality consultancy and hotel management in Portugal and Europe, Hospitality Concepts & Management Solutions is an experienced and credible partner with proven results available to prepare your organization for the challenges that the hospitality industry is facing today and in the future. We offer effective solutions to increase the operational results and value of the hospitality asset.
HCMS directs all aspects of business administration, sales, and marketing, while delivering strategic leadership and consultancy to cross-functional departments and teams.
Adept at improving operational efficiency for all hotel departments, maintaining smooth workflow, providing high quality services, and ensuring maximum guest and employee satisfaction and retention. Offering guidance regarding new concepts, re-organization, marketing, sales and management procedures, improving existing business structures, including Finance and Human Resources.
In addition to the HCMS management team we have agreements with specialized external partners for accounting, engineering, marketing and communications, investment consulting and others, helping you succeed in the complex hospitality arena.
The team of HCMS is consisting of experienced hotel managers all with their own specialization covering all areas of the hotel development and operation.
We deliver high quality standards coupled with the emphasis on sales and marketing, project management, concept development, operations, financial & profit management, guest retention and human resources.
We’re helping hospitality leaders develop strategies and focusing on building internal processes and capabilities that form a more sustainable business model. By integrating digital and analytical tools and adopting new ways of working, we’re helping hospitality companies build resiliency for the future.
HCMS management has been or still is involved in the projects hereafter mentioned, our involvement is ranging from project and concept development, daily management, consulting, coaching, maximizing GOP and NOP.
