{"id":348,"date":"2023-03-06T09:01:31","date_gmt":"2023-03-06T09:01:31","guid":{"rendered":"https:\/\/hcmsconsultancy.com\/equipa\/"},"modified":"2026-03-01T11:33:25","modified_gmt":"2026-03-01T11:33:25","slug":"equipa","status":"publish","type":"page","link":"https:\/\/hcmsconsultancy.com\/pt-pt\/equipa\/","title":{"rendered":"EQUIPA"},"content":{"rendered":"
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A nossa equipa<\/h2>\n<\/div><\/div>
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A equipa da HCMS \u00e9 constitu\u00edda por gestores hoteleiros experientes, todos com a sua pr\u00f3pria especializa\u00e7\u00e3o, cobrindo todas as \u00e1reas de desenvolvimento e opera\u00e7\u00e3o do hotel.<\/p>\n<\/div><\/div><\/div><\/div>

<\/div><\/div><\/div><\/div><\/section>

Managing Director<\/h3>\n<\/div><\/div>
Rob<\/h5>\n

Mais de 30 anos de experi\u00eancia como Director Geral, incluindo seis aberturas de hot\u00e9is (Holanda, Fran\u00e7a, Irlanda e Portugal) para propriet\u00e1rios privados e cadeias hoteleiras internacionais.<\/p>\n

Utiliza a riqueza da experi\u00eancia, iniciativa e inova\u00e7\u00e3o com uma vis\u00e3o estrat\u00e9gica para melhorar as opera\u00e7\u00f5es, a reten\u00e7\u00e3o de h\u00f3spedes, a quota de mercado e o lucro. Oferece elevados padr\u00f5es de qualidade, com \u00eanfase nas vendas e no marketing, na gest\u00e3o financeira e no desenvolvimento de recursos humanos. Gere e forma equipas de gest\u00e3o e define objectivos e estrat\u00e9gias para que os departamentos atinjam um desempenho m\u00e1ximo. Al\u00e9m disso, tem uma vasta experi\u00eancia em F&B e desenvolvimento de conceitos.<\/p>\n

Licenciatura em Hotelaria e Administra\u00e7\u00e3o de Empresas.<\/p>\n<\/div><\/div>

<\/div><\/div><\/div>

Directora de Opera\u00e7\u00f5es<\/h3>\n<\/div><\/div>
Suzana<\/h5>\n

Gestor hoteleiro com mais de 20 anos de experi\u00eancia na defini\u00e7\u00e3o de estrat\u00e9gias para maximizar o desempenho operacional, financeiro e a satisfa\u00e7\u00e3o do cliente. Com foco na excel\u00eancia de servi\u00e7o, lidera e capacita equipas multidisciplinares \u2014 incluindo Reservas, Revenue Management, Front Office, Guest Relations, Housekeeping, SPA e Manuten\u00e7\u00e3o.<\/p>\n

Licenciatura em Turismo e P\u00f3s-Gradua\u00e7\u00e3o em Dire\u00e7\u00e3o Hoteleira.<\/p>\n<\/div><\/div>

<\/div><\/div><\/div><\/div><\/div><\/section>

Digital Marketeer<\/h3>\n<\/div><\/div>
Madalena<\/h5>\n

Apaixonada por marketing e pela nova era do mundo digital. Respons\u00e1vel por toda a parte digital do neg\u00f3cio. Web design, Google analytics, gest\u00e3o de redes sociais, campanhas e todos os processos de marketing digital.<\/p>\n

Licenciatura em Administra\u00e7\u00e3o de Empresas e Master em Marketing.<\/p>\n<\/div><\/div>

<\/div><\/div><\/div>

Controlo de Custos \/ Analista Hoteleiro \/ KPI\u2019s<\/h3>\n<\/div><\/div>
Ricardo<\/h5>\n

Mais de 10 anos de experi\u00eancia no sector hoteleiro.<\/p>\n

O controlo de custos\/analista hoteleiro \u00e9 a pr\u00e1tica corrente de tomar medidas para reduzir as despesas da empresa para aumentar os lucros (N\u00e3o limitado a F&B). O Ricardo recolhe, interpreta e utiliza dados complexos para desenvolver medidas pr\u00e1ticas que melhorem os processos e optimizem os resultados. No dia-a-dia, o seu trabalho consiste em avaliar as necessidades da empresa e dos clientes, rever informa\u00e7\u00e3o robusta e analis\u00e1-la, procurando tend\u00eancias ou \u00e1reas de melhoria.<\/p>\n

Licenciatura em Economia e Mestrado em Finan\u00e7as Empresariais na Faculdade de Economia da Universidade do Algarve.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>

Ag\u00eancia de vendas directas<\/h3>\n<\/div><\/div>
Cookies Agency<\/h5>\n

A Cookies \u00e9 uma ag\u00eancia de marketing digital que oferece solu\u00e7\u00f5es criativas e integradas para hot\u00e9is que procuram crescer e aumentar as suas vendas directas. Fundada em 2016, a Cookies’ foca-se na cria\u00e7\u00e3o e gest\u00e3o de websites, publicidade online com anal\u00edtica avan\u00e7ada e optimiza\u00e7\u00e3o para motores de busca.<\/p>\n<\/div><\/div>

<\/div><\/div><\/div>

Gest\u00e3o hoteleira<\/h3>\n<\/div><\/div>
Bruno<\/h5>\n

Apaixonado pela ind\u00fastria hoteleira com especializa\u00e7\u00f5es em finan\u00e7as e gest\u00e3o, prestando servi\u00e7os de gest\u00e3o hoteleira, imobili\u00e1ria e consultoria financeira. Fundador da empresa de gest\u00e3o hoteleira BY.CH, sediada na Su\u00ed\u00e7a.<\/p>\n

Mestre em Administra\u00e7\u00e3o Geral e Gest\u00e3o de Empresas pela Universidade de Lisboa. Mestrado em Administra\u00e7\u00e3o de Empresas em Hotelaria, Les Roches Su\u00ed\u00e7a.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>

Interior design<\/h3>\n<\/div><\/div>
Suzana<\/h5>\n

From the hospitality industry to interior design, with a keen eye for functionality and aesthetics. Specialist in creating environments \u2014 commercial or private \u2014 that balance the technical rigour of materials with the user experience. The main focus is to achieve spaces that not only enchant, but also respond perfectly to their purpose.<\/p>\n

Certified by the Lisbon School of Design.<\/p>\n<\/div><\/div>

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